"Breakfast was decent, the location and the hotel is very quiet, we loved it, the parking was also very nice and we always had a place to park the car even when the hotel was full."
Vekrikaitė from Lithuania
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"The bf box was ready 5am."
Nidheesh from India
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"Spa/pool was nice but costs extra pr hour"
Jan from Norway
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Hotel City Sm Business & Spa offers modern facilities complemented by a wellness center, spa, and conference rooms. This 3-star Krakow hotel includes a restaurant serving regional and international cuisine, alongside a café-bar with garden views.
Rooms & Amenities
Rooms at Hotel City Sm Business & Spa include satellite TV, free internet access, and private bathrooms with showers. The hotel offers a variety of room types, including family-friendly studios that provide more space and privacy.
Dining & Nearby Options
Dining options include a restaurant with traditional Old Polish and international cuisine, as well as a café-bar located in a garden setting. Nearby restaurants, such as Olimp Solvay Park, are within 2 km.
Leisure & Recreation
The wellness center features a sauna, steam room, fitness area, and a Neogi Flamingo anti-aging capsule. Guests can also enjoy billiards on site.
Business & Transportation
Hotel City Sm Business & Spa provides a range of business services, including well-furnished conference rooms with audio-visual equipment. The hotel is conveniently accessible via local transport options, including nearby bus stops and tram stations.
“This is a solid choice for business travelers looking for modern amenities with wellness options. I appreciate the competitive pricing, especially with the convenient on-site parking and the option for outdoor dining on the garden terrace. It's a practical choice with some nice surprises.”
Sophia TurnerEditorial Director at Spahotels
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
2 persons
10 m²
1 Single bed
Shower
Heating
room details
Double or Twin Room
2 persons
15 m²
2 Single beds
Shower
Heating
room details
Triple Room
2 persons
18 m²
3 Single beds
Shower
Heating
room details
Double Room one bed
2 persons
15 m²
1 Double bed
Shower
Heating
room details
Click button to see more rooms
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Sun loungers
Garden area
Spa & wellness centre
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Room features
Heating
Terrace
Garden furniture
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Indulge in a culinary experience at Hotel City Sm Business & Spa, where onsite dining options provide delightful flavors and inviting atmospheres. Guests can savor delicious meals at the restaurant or unwind with refreshing drinks at the bar, creating the perfect backdrop for casual gatherings or relaxed evenings.
Barbecue and light refreshments
Ambiance
A cozy and welcoming atmosphere, perfect for relaxing after a long day or socializing with friends.
Key Offerings
Enjoy freshly grilled delights and a selection of drinks, complemented by the soothing ambiance of the sauna nearby.
Reservation
Not needed
Open for lunch and dinner; hours vary.
Location
Gajowa 16,
Krakow,
Poland,
30-426,
Lesser Poland
Map view
Gajowa 16,
Krakow,
Poland,
30-426,
Lesser Poland
City landmarks
Castle
Wawel Royal Castle
3.8
km
Square
Main Square
4.7
km
Landmark
Krakow's Rynek Glowny Central Square
4.6
km
Landmark
Krakus Mound
3.1
km
Landmark
Muzeum Krakowa
4.0
km
Church
Chapel of St. Joseph in Krakow
1.9
km
Landmark
Saint John Paul II Church in Krakow
1.2
km
Mall
Zakopianka Shopping Centre
1.7
km
Landmark
Kosciol pw. Matki Bozej Saletynskiej
670 m
Landmark
Kaplica pw. Swietej Teresy z Lisieux w Borku Faleckim
680 m
Mall
Solvay Park
750 m
Museum
The Cloth Hall
4.7
km
Museum
Oskar Schindler's Enamel Factory
4.0
km
Church
Church of St. Bartholomew in Krakow
2.5
km
Landmark
Cinema City
660 m
Landmark
Divine Mercy Sanctuary in Krakow-Lagiewniki
1.9
km
Church
Wawel Cathedral
3.9
km
Church
Church of St Michael the Archangel and St Stanislaus Bishop and Martyr and Pauline Fathers Monastery
3.2
km
Church
Sanctuary of Divine Mercy
2.1
km
Landmark
Corpus Christi Church
3.5
km
Landmark
GOkidz Park Rozrywki
1.3
km
Landmark
Seminarium Duchowne Misjonarzy Matki Bozej z La Salette
890 m
Store
Centrum Handlowe Tesco
1.3
km
Landmark
Zgromadzenie Siostr Matki Bozej Milosierdzia
910 m
Landmark
GOjump Krakow-Mateczny Park Trampolin
1.4
km
Landmark
Cmentarz parafialny
1.3
km
Landmark
Dom nowicjatu
920 m
Landmark
Sala Krolestwa Swiadkow Jehowy
930 m
Landmark
Plac Borkowski
940 m
Landmark
Park Handlowy Zakopianka
960 m
Nearby
Kaplica pw. Swietej Teresy z Lisieux w Borku Faleckim
310 m
Restaurants
City SM
80 m
ul. Gajowa 16
Dosirak
750 m
Zdunow 18B/U5
TASCA Ruczajnik
1.6
km
Ruczaj 39
4Seasons Restaurant
1.8
km
ul. Sucha 1D
Olimp Solvay Park
1.3
km
Zakopianska 105
Siodme Niebo
1.7
km
Zygmunta Milkowskiego 7
Explore Krakow
Explore Krakow
Top Attractions
Activities
Dining
Entertainment
Wawel Royal Castle
40 minutes walking
Wawel Royal Castle is a historic castle with stunning architecture and a fascinating history, including free admission on Sundays.
Krakow's Rynek Glowny Central Square
50 minutes walking
Krakow's Main Square features vibrant market stalls and historical landmarks, perfect for soaking in the local culture.
Oskar Schindler's Enamel Factory
45 minutes walking
This museum chronicles the story of Schindler's factory and Jewish history during World War II, offering insightful guided tours.
Dragon's Den
40 minutes walking
The legendary cave of the Wawel Dragon, located by the Vistula River, showcases fascinating myths and scenic views.
Biking at Zakrzowek
35 minutes driving
Biking at Zakrzowek offers thrilling cycling paths around the reservoir with bike rentals available nearby for all skill levels.
Spa Day at the Hotel
1 minute walking
On-site spa facilities provide relaxation with various treatments and massages, ideal for unwinding after a busy day.
Yoga at Solvay Park
10 minutes walking
Outdoor yoga sessions at Solvay Park promote relaxation and balance. Check local listings for classes in summer.
City SM
1 minute walking
City SM serves local Polish dishes in a cozy atmosphere, featuring rustic decor and a warm vibe perfect for families.
Dosirak
9 minutes walking
Dosirak offers delicious Asian cuisine with a focus on Korean specialties, ideal for casual dining with fresh ingredients.
4Seasons Restaurant
20 minutes walking
4Seasons combines local flavors with international cuisine, showcasing seasonal dishes in a fine dining atmosphere.
Cinema City
10 minutes walking
Cinema City features the latest movies in a modern setting. Perfect for families with convenient snack options.
Local Jazz Bar
20 minutes driving
A vibrant jazz bar offers live music evenings and a cozy ambiance, attracting both locals and visitors for late-night fun.
Getting around
City Centre
Krakow8 min
·
5.2
km
Airports
John Paul II International Airport Krakow-Balice (KRK)29 min
·
19.3
km
Katowice International Airport (KTW)167 min
·
111.0
km
Train
Krakow Plaszow Railway Station6 min
·
3.9
km
Reviews and Ratings
Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.9
7.9/10 based on 1455 reviews
Janet
United States,
March
2025
5.4/10
I had a fantastic experience at Hotel City Sm Business & Spa, where the high-quality service left a lasting impression. The staff, particularly Ms. Irena, were incredibly friendly and accommodating. The only minor drawback was the dated interior, but the facilities were clean and well-maintained. Overall, I highly recommend this hotel for its convenience and comfort at an attractive price.
Rooms
9.0
The room was clean and spacious, though a bit outdated. I appreciated the ample storage space and the cleanliness of the bathroom, which came with essential toiletries.
Service
10.0
The staff were exceptionally helpful and friendly, going out of their way to assist with any requests. I felt well taken care of throughout my stay.
Location
9.0
The hotel's location was convenient, just a short walk to the tram station, making it easy to explore the city center while enjoying a quiet area for restful nights.
Dining
10.0
Breakfast was a highlight, with a wide variety of options that catered to all tastes. I enjoyed the quality of the meals and the pleasant dining area.
Facilities
8.0
The facilities were well-maintained, and I appreciated the 24-hour reception and available parking. However, the lack of a coffee/tea machine in the room was a slight inconvenience.
Henry
United States,
January
2025
6.0/10
I had a pleasant stay overall. the service was really good, with friendly staff who were always ready to help. The breakfast spread was impressive, catering to various tastes. However, I did encounter a few issues with cleanliness and noise levels in the corridors that could use improvement.
Rooms
6.0
My room was clean and spacious, but the mattress felt quite old and uncomfortable. I could feel the metal springs, which affected my sleep.
Service
10.0
The staff were incredibly helpful and kind, making every effort to assist me despite any language barriers. their proactive attitude truly stood out.
Location
8.0
The hotel is located in a quiet area, which was nice for restful nights. it's easily accessible by tram, though it's not in the city center.
Dining
8.0
The breakfast was excellent with a wide selection, though it felt a bit chaotic when a large group arrived. They could improve on keeping the food replenished more promptly.
Facilities
7.0
The amenities were satisfactory, though I did miss having a coffee/tea machine available throughout my stay. All other facilities were well-maintained and functional.
Ted
United States,
January
2025
7.0/10
I had a good stay at Hotel City SM Business & Spa. The staff was friendly and attentive, making my experience enjoyable. However, some aspects of the accommodations felt a bit dated, and the spa access charge was unexpected.
Rooms
7.0
The room was clean and well-prepared, but the furniture seemed a bit old-fashioned. Moreover, there were no extra sockets for charging devices.
Service
9.0
The reception staff, especially Ms. Irena, provided excellent service. They were helpful and went out of their way to assist with my requests.
Location
7.0
The hotel was in a quiet area, which I appreciated. However, it was not in the city center, and I had to rely on trams for transportation.
Dining
9.0
Breakfast was a highlight, offering a wide range of tasty options. It was generous and satisfying, catering to various tastes.
Facilities
6.0
The spa was decent, but charging extra for hotel guests was disappointing. Overall, the facilities were clean but could use some updating.
Ricky
United States,
November
2024
7.2/10
My stay at Hotel City Sm Business & Spa was quite enjoyable overall. The staff were incredibly helpful and attentive, which made my experience smoother. I appreciated the cleanliness and comfort of the room, though the breakfast options repeated over time could use a bit more variety. Additionally, the location, while peaceful, might require extra travel to the city center for those wanting to explore more.
Rooms
8.0
The room I stayed in was spacious and comfortable, contributing to a pleasant stay.
Service
9.0
The reception staff were friendly and proactive in helping plan my activities, making my visit enjoyable.
Location
7.0
The hotel's location was quiet and peaceful, providing a nice retreat despite being a bit farther from the city center.
Dining
7.0
While the breakfast featured a good selection of dishes, the options became repetitive over my stay.
Facilities
7.0
Overall, the facilities appeared well-maintained, though I was unaware of additional costs for amenities like the pool.
William
United States,
November
2024
7.2/10
My stay at Hotel City Sm Business & Spa was enjoyable overall, featuring a clean room and a friendly atmosphere. The breakfast was impressive with a variety of options, although it can become repetitive if you're there for a longer period. A slight downside was the room's location, which involved navigating stairs with luggage, but the staff was quick to assist in relocating me to a more convenient room.
Rooms
8.0
The room was spacious and clean, although I had to switch rooms due to an inconvenient location away from the elevator. I appreciated the comfort, though I noticed the mattress could use some improvement.
Service
9.0
The staff was consistently friendly and attentive, especially during breakfast. They provided helpful recommendations and were quick to assist with room changes when needed.
Location
7.0
While the hotel is not in the city center, it offers a quiet environment. However, reliance on taxis or trams to get to main attractions can be a bit of a hassle.
Dining
8.0
Breakfast was a highlight with a wide selection of quality dishes available each morning. However, there was limited variety over several days.
Facilities
7.0
The hotel had basic amenities, and while I was pleased with the cleanliness and maintenance, I found the extra charge for the pool a bit unexpected.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel City Sm Business & Spa guests are invited to a full breakfast served for free.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2008
Number of rooms:
114
FAQs
About Hotel City Sm Business & Spa
What are the check-in and check-out times at Hotel City Sm Business & Spa?
Check-in begins at 14:00 and check-out is by 11:00.
How far is Hotel City Sm Business & Spa from the city center?
The hotel is located 4 km from the Krakow city center.
What attractions are nearby Hotel City Sm Business & Spa?
Nearby attractions include Sanctuary of Divine Mercy (3 km) and Zakopianka Shopping Centre (500 m).
What dining options are available at Hotel City Sm Business & Spa?
The hotel features an on-site restaurant serving regional and international cuisine, as well as a café-bar with a terrace.
Is breakfast included in the stay at Hotel City Sm Business & Spa?
Breakfast is available for an additional charge of 25 PLN.
Does Hotel City Sm Business & Spa have parking available?
Public parking is available on-site for free without reservation.
What technologies are available in the rooms at Hotel City Sm Business & Spa?
Rooms are equipped with air conditioning, a flat-screen TV with satellite channels, and free internet access.
What business services does Hotel City Sm Business & Spa provide?
The hotel offers a business centre and conference facilities with audio-visual equipment.
How far is Hotel City Sm Business & Spa from John Paul II International Krakow-Balice Airport?
The hotel is approximately 20 km from John Paul II International Krakow-Balice Airport.
Is there a fitness area at Hotel City Sm Business & Spa?
Yes, the hotel has a fitness area available for guests.