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From59US$ /night
Check-in
23Dec2025Select date
Check-out
24Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Gajowa 16, Krakow, Poland, 30-426
-
Near GOkidz Park Rozrywki
Very good
7.9
/10
4.5
3.8
/5

Hotel City Sm Business & Spa offers modern facilities complemented by a wellness center, spa, and conference rooms. This 3-star Krakow hotel includes a restaurant serving regional and international cuisine, alongside a café-bar with garden views.

Rooms & Amenities

Rooms at Hotel City Sm Business & Spa include satellite TV, free internet access, and private bathrooms with showers. The hotel offers a variety of room types, including family-friendly studios that provide more space and privacy.

Dining & Nearby Options

Dining options include a restaurant with traditional Old Polish and international cuisine, as well as a café-bar located in a garden setting. Nearby restaurants, such as Olimp Solvay Park, are within 2 km.

Leisure & Recreation

The wellness center features a sauna, steam room, fitness area, and a Neogi Flamingo anti-aging capsule. Guests can also enjoy billiards on site.

Business & Transportation

Hotel City Sm Business & Spa provides a range of business services, including well-furnished conference rooms with audio-visual equipment. The hotel is conveniently accessible via local transport options, including nearby bus stops and tram stations.

“This is a solid choice for business travelers looking for modern amenities with wellness options. I appreciate the competitive pricing, especially with the convenient on-site parking and the option for outdoor dining on the garden terrace. It's a practical choice with some nice surprises.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
2 persons
10 m² 
1 Single bed
Shower
Heating
Double or Twin Room
2 persons
15 m² 
2 Single beds
Shower
Heating
Triple Room
2 persons
18 m² 
3 Single beds
Shower
Heating
Double Room one bed
2 persons
15 m² 
1 Double bed
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Indulge in a culinary experience at Hotel City Sm Business & Spa, where onsite dining options provide delightful flavors and inviting atmospheres. Guests can savor delicious meals at the restaurant or unwind with refreshing drinks at the bar, creating the perfect backdrop for casual gatherings or relaxed evenings.
Hotel City Sm Business & Spa Krakow Restaurant photo

Barbecue and light refreshments
Ambiance
A cozy and welcoming atmosphere, perfect for relaxing after a long day or socializing with friends.
Key Offerings
Enjoy freshly grilled delights and a selection of drinks, complemented by the soothing ambiance of the sauna nearby.
Reservation
Not needed
Open for lunch and dinner; hours vary.

Location

Gajowa 16, Krakow, Poland, 30-426
Map view
Gajowa 16, Krakow, Poland, 30-426
Nearby
Kaplica pw. Swietej Teresy z Lisieux w Borku Faleckim
310 m
Restaurants
City SM
80 m
ul. Gajowa 16
Dosirak
750 m
Zdunow 18B/U5
TASCA Ruczajnik
1.6 km
Ruczaj 39
4Seasons Restaurant
1.8 km
ul. Sucha 1D
Olimp Solvay Park
1.3 km
Zakopianska 105
Siodme Niebo
1.7 km
Zygmunta Milkowskiego 7
Explore Krakow
Explore Krakow
Top Attractions
Activities
Dining
Entertainment
Wawel Royal Castle
Wawel Royal Castle
40 minutes walking
Wawel Royal Castle is a historic castle with stunning architecture and a fascinating history, including free admission on Sundays.
Krakow's Rynek Glowny Central Square
Krakow's Rynek Glowny Central Square
50 minutes walking
Krakow's Main Square features vibrant market stalls and historical landmarks, perfect for soaking in the local culture.
Oskar Schindler's Enamel Factory
Oskar Schindler's Enamel Factory
45 minutes walking
This museum chronicles the story of Schindler's factory and Jewish history during World War II, offering insightful guided tours.
Dragon's Den
40 minutes walking
The legendary cave of the Wawel Dragon, located by the Vistula River, showcases fascinating myths and scenic views.
Biking at Zakrzowek
35 minutes driving
Biking at Zakrzowek offers thrilling cycling paths around the reservoir with bike rentals available nearby for all skill levels.
Spa Day at the Hotel
1 minute walking
On-site spa facilities provide relaxation with various treatments and massages, ideal for unwinding after a busy day.
Yoga at Solvay Park
10 minutes walking
Outdoor yoga sessions at Solvay Park promote relaxation and balance. Check local listings for classes in summer.
City SM
City SM
1 minute walking
City SM serves local Polish dishes in a cozy atmosphere, featuring rustic decor and a warm vibe perfect for families.
Dosirak
Dosirak
9 minutes walking
Dosirak offers delicious Asian cuisine with a focus on Korean specialties, ideal for casual dining with fresh ingredients.
4Seasons Restaurant
4Seasons Restaurant
20 minutes walking
4Seasons combines local flavors with international cuisine, showcasing seasonal dishes in a fine dining atmosphere.
Cinema City
10 minutes walking
Cinema City features the latest movies in a modern setting. Perfect for families with convenient snack options.
Local Jazz Bar
20 minutes driving
A vibrant jazz bar offers live music evenings and a cozy ambiance, attracting both locals and visitors for late-night fun.

Getting around
City Centre
Krakow8 min  ·  5.2 km
Airports
John Paul II International Airport Krakow-Balice (KRK)29 min  ·  19.3 km
Katowice International Airport (KTW)167 min  ·  111.0 km
Train
Krakow Plaszow Railway Station6 min  ·  3.9 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
7.9
7.9/10 based on 1455 reviews
Janet
United States, March  2025
5.4/10

I had a fantastic experience at Hotel City Sm Business & Spa, where the high-quality service left a lasting impression. The staff, particularly Ms. Irena, were incredibly friendly and accommodating. The only minor drawback was the dated interior, but the facilities were clean and well-maintained. Overall, I highly recommend this hotel for its convenience and comfort at an attractive price.

Rooms
9.0
The room was clean and spacious, though a bit outdated. I appreciated the ample storage space and the cleanliness of the bathroom, which came with essential toiletries.
Service
10.0
The staff were exceptionally helpful and friendly, going out of their way to assist with any requests. I felt well taken care of throughout my stay.
Location
9.0
The hotel's location was convenient, just a short walk to the tram station, making it easy to explore the city center while enjoying a quiet area for restful nights.
Dining
10.0
Breakfast was a highlight, with a wide variety of options that catered to all tastes. I enjoyed the quality of the meals and the pleasant dining area.
Facilities
8.0
The facilities were well-maintained, and I appreciated the 24-hour reception and available parking. However, the lack of a coffee/tea machine in the room was a slight inconvenience.
Henry
United States, January  2025
6.0/10

I had a pleasant stay overall. the service was really good, with friendly staff who were always ready to help. The breakfast spread was impressive, catering to various tastes. However, I did encounter a few issues with cleanliness and noise levels in the corridors that could use improvement.

Rooms
6.0
My room was clean and spacious, but the mattress felt quite old and uncomfortable. I could feel the metal springs, which affected my sleep.
Service
10.0
The staff were incredibly helpful and kind, making every effort to assist me despite any language barriers. their proactive attitude truly stood out.
Location
8.0
The hotel is located in a quiet area, which was nice for restful nights. it's easily accessible by tram, though it's not in the city center.
Dining
8.0
The breakfast was excellent with a wide selection, though it felt a bit chaotic when a large group arrived. They could improve on keeping the food replenished more promptly.
Facilities
7.0
The amenities were satisfactory, though I did miss having a coffee/tea machine available throughout my stay. All other facilities were well-maintained and functional.
Ted
United States, January  2025
7.0/10

I had a good stay at Hotel City SM Business & Spa. The staff was friendly and attentive, making my experience enjoyable. However, some aspects of the accommodations felt a bit dated, and the spa access charge was unexpected.

Rooms
7.0
The room was clean and well-prepared, but the furniture seemed a bit old-fashioned. Moreover, there were no extra sockets for charging devices.
Service
9.0
The reception staff, especially Ms. Irena, provided excellent service. They were helpful and went out of their way to assist with my requests.
Location
7.0
The hotel was in a quiet area, which I appreciated. However, it was not in the city center, and I had to rely on trams for transportation.
Dining
9.0
Breakfast was a highlight, offering a wide range of tasty options. It was generous and satisfying, catering to various tastes.
Facilities
6.0
The spa was decent, but charging extra for hotel guests was disappointing. Overall, the facilities were clean but could use some updating.
Ricky
United States, November  2024
7.2/10

My stay at Hotel City Sm Business & Spa was quite enjoyable overall. The staff were incredibly helpful and attentive, which made my experience smoother. I appreciated the cleanliness and comfort of the room, though the breakfast options repeated over time could use a bit more variety. Additionally, the location, while peaceful, might require extra travel to the city center for those wanting to explore more.

Rooms
8.0
The room I stayed in was spacious and comfortable, contributing to a pleasant stay.
Service
9.0
The reception staff were friendly and proactive in helping plan my activities, making my visit enjoyable.
Location
7.0
The hotel's location was quiet and peaceful, providing a nice retreat despite being a bit farther from the city center.
Dining
7.0
While the breakfast featured a good selection of dishes, the options became repetitive over my stay.
Facilities
7.0
Overall, the facilities appeared well-maintained, though I was unaware of additional costs for amenities like the pool.
William
United States, November  2024
7.2/10

My stay at Hotel City Sm Business & Spa was enjoyable overall, featuring a clean room and a friendly atmosphere. The breakfast was impressive with a variety of options, although it can become repetitive if you're there for a longer period. A slight downside was the room's location, which involved navigating stairs with luggage, but the staff was quick to assist in relocating me to a more convenient room.

Rooms
8.0
The room was spacious and clean, although I had to switch rooms due to an inconvenient location away from the elevator. I appreciated the comfort, though I noticed the mattress could use some improvement.
Service
9.0
The staff was consistently friendly and attentive, especially during breakfast. They provided helpful recommendations and were quick to assist with room changes when needed.
Location
7.0
While the hotel is not in the city center, it offers a quiet environment. However, reliance on taxis or trams to get to main attractions can be a bit of a hassle.
Dining
8.0
Breakfast was a highlight with a wide selection of quality dishes available each morning. However, there was limited variety over several days.
Facilities
7.0
The hotel had basic amenities, and while I was pleased with the cleanliness and maintenance, I found the extra charge for the pool a bit unexpected.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel City Sm Business & Spa guests are invited to a full breakfast served for free. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2008
Number of rooms:
114
FAQs
About Hotel City Sm Business & Spa
What are the check-in and check-out times at Hotel City Sm Business & Spa?
Check-in begins at 14:00 and check-out is by 11:00.
How far is Hotel City Sm Business & Spa from the city center?
The hotel is located 4 km from the Krakow city center.
What attractions are nearby Hotel City Sm Business & Spa?
Nearby attractions include Sanctuary of Divine Mercy (3 km) and Zakopianka Shopping Centre (500 m).
What dining options are available at Hotel City Sm Business & Spa?
The hotel features an on-site restaurant serving regional and international cuisine, as well as a café-bar with a terrace.
Is breakfast included in the stay at Hotel City Sm Business & Spa?
Breakfast is available for an additional charge of 25 PLN.
Does Hotel City Sm Business & Spa have parking available?
Public parking is available on-site for free without reservation.
What technologies are available in the rooms at Hotel City Sm Business & Spa?
Rooms are equipped with air conditioning, a flat-screen TV with satellite channels, and free internet access.
What business services does Hotel City Sm Business & Spa provide?
The hotel offers a business centre and conference facilities with audio-visual equipment.
How far is Hotel City Sm Business & Spa from John Paul II International Krakow-Balice Airport?
The hotel is approximately 20 km from John Paul II International Krakow-Balice Airport.
Is there a fitness area at Hotel City Sm Business & Spa?
Yes, the hotel has a fitness area available for guests.

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