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From59US$ /night
Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Gajowa 16, Krakow, Poland, 30-426

Hotel City Sm Business & Spa, a 3-star Krakow hotel, offers a blend of business and leisure amenities including a wellness center and indoor pool. Guests can indulge in traditional Old Polish and international cuisine at the on-site restaurant and café-bar with a garden terrace.

Rooms & Amenities

Rooms at Hotel City Sm Business & Spa are equipped with flat-screen TVs, free internet access, and private bathrooms with showers. The studio is an ideal solution for families and larger groups, providing more space and privacy.

Dining Options

Guests can enjoy delicious food prepared by the chef specializing in traditional Old Polish and international cuisine at the hotel restaurant. There is also a café-bar offering drinks and light meals, with a lovely terrace in the garden.

Leisure & Services

The spa and wellness centre includes a sauna, steam room, fitness room, and the neogi Flamingo anti-ageing capsule. Guests can also play billiards at the hotel or relax in the indoor pool.

Business & Transportation

Business travelers can utilize well-furnished conference rooms equipped with audio-visual technology. The hotel is accessible via Borek Fałęcki bus terminus and is located within walking distance of the Sanctuary of Divine Mercy.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
110 sq. feet 
Bed options:
1 Single bed
Shower
Heating
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Double or Twin Room
Max:
2 persons
165 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Triple Room
Max:
3 persons
195 sq. feet 
Bed options:
3 Single beds
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Centre
Krakow 3.2 mi
Airports
John Paul II International Krakow-Balice (KRK) 12.0 mi
Katowice (KTW) 69.0 mi
Train
Krakow Plaszow Railway Station 2.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Off-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Spa & Leisure

  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Massage

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Gajowa 16, Krakow, Poland, 30-426
Map view
street view
Gajowa 16, Krakow, Poland, 30-426
Nearby
Kaplica pw. Swietej Teresy z Lisieux w Borku Faleckim
1100 ft
Restaurants
City SM
300 ft
ul. Gajowa 16
Dosirak
2500 ft
Zdunow 18B/U5
TASCA Ruczajnik
5200 ft
Ruczaj 39
4Seasons Restaurant
1.1 mi
ul. Sucha 1D
Olimp Solvay Park
4300 ft
Zakopianska 105
Siodme Niebo
1.1 mi
Zygmunta Milkowskiego 7

Reviews and Ratings

Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
7.6
Location
7.6
Service
9.4
Dining
8.4
Guest reviews
6.4/10
based on 5 reviews
8.0
8.0/10 based on 1692 reviews
Janet
United States, March  2025
5.4/10

I had a fantastic experience at Hotel City Sm Business & Spa, where the high-quality service left a lasting impression. The staff, particularly Ms. Irena, were incredibly friendly and accommodating. The only minor drawback was the dated interior, but the facilities were clean and well-maintained. Overall, I highly recommend this hotel for its convenience and comfort at an attractive price.

Rooms
9.0
The room was clean and spacious, though a bit outdated. I appreciated the ample storage space and the cleanliness of the bathroom, which came with essential toiletries.
Service
10.0
The staff were exceptionally helpful and friendly, going out of their way to assist with any requests. I felt well taken care of throughout my stay.
Location
9.0
The hotel's location was convenient, just a short walk to the tram station, making it easy to explore the city center while enjoying a quiet area for restful nights.
Dining
10.0
Breakfast was a highlight, with a wide variety of options that catered to all tastes. I enjoyed the quality of the meals and the pleasant dining area.
Facilities
8.0
The facilities were well-maintained, and I appreciated the 24-hour reception and available parking. However, the lack of a coffee/tea machine in the room was a slight inconvenience.
Henry
United States, January  2025
6.0/10

I had a pleasant stay overall. the service was really good, with friendly staff who were always ready to help. The breakfast spread was impressive, catering to various tastes. However, I did encounter a few issues with cleanliness and noise levels in the corridors that could use improvement.

Rooms
6.0
My room was clean and spacious, but the mattress felt quite old and uncomfortable. I could feel the metal springs, which affected my sleep.
Service
10.0
The staff were incredibly helpful and kind, making every effort to assist me despite any language barriers. their proactive attitude truly stood out.
Location
8.0
The hotel is located in a quiet area, which was nice for restful nights. it’s easily accessible by tram, though it's not in the city center.
Dining
8.0
The breakfast was excellent with a wide selection, though it felt a bit chaotic when a large group arrived. They could improve on keeping the food replenished more promptly.
Facilities
7.0
The amenities were satisfactory, though I did miss having a coffee/tea machine available throughout my stay. All other facilities were well-maintained and functional.
Ted
United States, January  2025
7.0/10

I had a good stay at Hotel City SM Business & Spa. The staff was friendly and attentive, making my experience enjoyable. However, some aspects of the accommodations felt a bit dated, and the spa access charge was unexpected.

Rooms
7.0
The room was clean and well-prepared, but the furniture seemed a bit old-fashioned. Moreover, there were no extra sockets for charging devices.
Service
9.0
The reception staff, especially Ms. Irena, provided excellent service. They were helpful and went out of their way to assist with my requests.
Location
7.0
The hotel was in a quiet area, which I appreciated. However, it was not in the city center, and I had to rely on trams for transportation.
Dining
9.0
Breakfast was a highlight, offering a wide range of tasty options. It was generous and satisfying, catering to various tastes.
Facilities
6.0
The spa was decent, but charging extra for hotel guests was disappointing. Overall, the facilities were clean but could use some updating.
Ricky
United States, November  2024
7.2/10

My stay at Hotel City Sm Business & Spa was quite enjoyable overall. The staff were incredibly helpful and attentive, which made my experience smoother. I appreciated the cleanliness and comfort of the room, though the breakfast options repeated over time could use a bit more variety. Additionally, the location, while peaceful, might require extra travel to the city center for those wanting to explore more.

Rooms
8.0
The room I stayed in was spacious and comfortable, contributing to a pleasant stay.
Service
9.0
The reception staff were friendly and proactive in helping plan my activities, making my visit enjoyable.
Location
7.0
The hotel's location was quiet and peaceful, providing a nice retreat despite being a bit farther from the city center.
Dining
7.0
While the breakfast featured a good selection of dishes, the options became repetitive over my stay.
Facilities
7.0
Overall, the facilities appeared well-maintained, though I was unaware of additional costs for amenities like the pool.
William
United States, November  2024
7.2/10

My stay at Hotel City Sm Business & Spa was enjoyable overall, featuring a clean room and a friendly atmosphere. The breakfast was impressive with a variety of options, although it can become repetitive if you're there for a longer period. A slight downside was the room's location, which involved navigating stairs with luggage, but the staff was quick to assist in relocating me to a more convenient room.

Rooms
8.0
The room was spacious and clean, although I had to switch rooms due to an inconvenient location away from the elevator. I appreciated the comfort, though I noticed the mattress could use some improvement.
Service
9.0
The staff was consistently friendly and attentive, especially during breakfast. They provided helpful recommendations and were quick to assist with room changes when needed.
Location
7.0
While the hotel is not in the city center, it offers a quiet environment. However, reliance on taxis or trams to get to main attractions can be a bit of a hassle.
Dining
8.0
Breakfast was a highlight with a wide selection of quality dishes available each morning. However, there was limited variety over several days.
Facilities
7.0
The hotel had basic amenities, and while I was pleased with the cleanliness and maintenance, I found the extra charge for the pool a bit unexpected.
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Check-in
08Jun2025Select date
Check-out
09Jun2025Select date
Rooms and Guests2 Guests, 1 Room